Privacy Policy
Last updated October 7, 2026.
Who runs GroupHug
GroupHug is run by Dave Phillips, a sole proprietor in British Columbia, Canada. Contact: [email protected].
What GroupHug collects
- Your email address (you provide it to sign in)
- Your name and profile photo, if you sign in with Google
- The videos and photos you upload, and any metadata you add
- Pairing tokens for any TV you connect
- Records of which family circles you belong to
- Which videos and photos are played, when, and on which TV or phone
- The hearts you give, which the people in your Circle see
- The network address a TV pairs from, so nobody can try code after code
- What broke, and on which page, when a page on grouphug.tv breaks
- Subscription state (which plan you're on, whether it's active), kept in sync with Square
What GroupHug doesn't collect
- No cross-site tracking
- No data sold, ever
- No ads or recommendation algorithms
- No sharing of content outside your family circle
- No credit card storage; Square handles card details on grouphug.tv
Where your data lives
- Account data and metadata in Supabase (hosted on AWS in the United States)
- Video and photo files in Cloudflare R2, distributed globally
- Error reports in Sentry
- Subscription payments processed by Square on grouphug.tv. The TV app is free on every television, so no payment data ever touches your TV.
Who can see your content
- The people in your family circles, on their phones and TVs
- Nobody else by default
- The operator (Dave Phillips), for technical support, abuse moderation, or a legal request. Never for browsing or marketing.
Your rights
To delete your account, open Settings, then Account, and press Delete my account. Nothing is removed for seven days, and signing back in before then keeps the account. After that the account and what it added are deleted. A record that a video was played stays, without the account's name or email. What deleting removes.
To see what GroupHug holds about you, email [email protected]. GroupHug responds within seven days.
EU and UK residents have GDPR rights of access, rectification, and erasure. California residents have CCPA rights of access and deletion; since GroupHug never sells personal data, the opt-out right does not apply.
Cookies
One cookie holds your sign-in session. No tracking cookies, no analytics, no third-party scripts.
Children
GroupHug is not directed at children under 13 and doesn't knowingly collect their information. Adults who upload videos featuring children are responsible for those videos.
Changes to this policy
Material changes to this policy get emailed to registered users. Minor wording edits are logged here with a refreshed date.